Intensive Care On-line Network (ICON), a company dedicated to improving the care process in the ICU exceeds expectations for ICU clinician support. ICON improves ICU technology utilization, implementation and safety. Improving access to information at the point of care provides ICON clients an organized approach to common ICU problems. Through protocols, practice management guidelines, clinical competencies and educational reviews, ICON streamlines cost effective critical care. ICON's critical care communication center provides immediate and online 24x7 access for the ICU clinician.� ICON's goals are to reduce ICU complications, ICU cost, sentinel events, improve ICU practice and disseminate knowledge.