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ICON Benefits

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24x7 CALL CENTER

Utilize resources during real‐time issues through ICON’s 24x7 call center with access to clinicians including respiratory therapists, critical care nurses, Intensivists and PharmD. Call ICON at 888‐404‐ICON (4266) for support with troubleshooting alarms, questions regarding features or enhancements or clinical discussions regarding modes.

CLINICAL DOCUMENTS

Gain knowledge relevant to safe device use and improve patient safety with a wide range of clinical concepts and therapies. Clinical documents are created to enhance staff’s knowledge of critical care therapies and the components that surround them.

DEVICE, PROCEDURE & THERAPY COMPETENCIES

Reduce sentinel events and improve confidence with device use through annual device competencies. Enhance efficient device use while reducing errors and improving patient safety. Maintain and document staff competence with device procedures and therapies conforming to JCAHO guidelines for annual competency training.

ICON CLINICAL SUMMIT

Access a global user forum to increase communication and share ideas while creating awareness of practice across the world.

MEMBER DIRECTED CONTINUING EDUCATION

Maintain continuing education certification at staff’s convenience. Increase staff recruitment and retention and hospital’s compliance with continuing education requirements. ICON educational modules include AARC accredited continuing education units.

PROTOCOLS

Reduce cost, streamline care planning and optimize efficient use with a device through protocols.

ICON Academy

Nationally and internationally recognized speakers present interactive web conferences tailored to staff’s skill level to enhance knowledge and understanding of concepts and therapies. Presentations may also include AARC accredited continuing education units.

ADMINISTRATOR DASHBOARD

Educators and managers can view staff access to continuing education and generate turn‐key reports to demonstrate staff’s participation.

USER DASHBOARD

Users can view their access to continuing education.

MULTIMEDIA

Clinical concepts come to life through dynamic images with animation to provide life‐like interaction with devices, procedures and therapies.