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I reached a clinician and received support in a timely manner.

The ICON staff was courteous and friendly.

The ICON staff was knowledgeable and professional.

The ICON staff was able to resolve my issue to the best of their abilities or connected me with Technical Service.

I would use ICON support again if the need arises.

Overall, I was satisfied with the support I received.

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ABOUT ICON

Intensive Care On-line Network (ICON) empowers the effective adoption and use of ICU technologies by providing exceptional clinical and technical support, along with high-quality education.

We offer 24/7 real-time support from experienced clinical and technical specialists, including FDA-compliant complaint handling and reporting services on behalf of manufacturers.

Our online clinical and product education is delivered by respected experts and includes CEU-certified interactive programs, available both live and on demand through our digital library.

We leverage state-of-the-art tools and methodologies to enhance the end-user experience and promote continuous improvement in medical device performance.

Founded in September 2001, ICON partners with leading medical device companies of all sizes across the globe.

Upcoming Webinars
7 Jul
Specialty Medical Gases in Respiratory Therapy: Nitric Oxide, Nitrogen, Heliox, and Carbogen — 12:00 PM

The purpose of this lecture is to provide respiratory care professionals with a comprehensive understanding of specialty medical gases, incl...

9 Jul
Advanced Mechanical Therapies in Critical Care — 12:00 PM

The purpose of this lecture is to provide respiratory therapists with an overview of advanced mechanical therapies used in critical care set...